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Terms & Conditions

These are the conditions of hire of Cavendish Coaches (hereinafter called the company). They form the basis of the contract under which the company agrees to hire its vehicles to the customer (hereinafter call 'the hirer').

Breakdown and Delays

The company provides advice regarding journey time in good faith. However, as a result of breakdown or traffic congestion or other events beyond the control of the company, journeys may take longer than predicted and in those circumstances the company will not be liable for any loss or inconvenience suffered by the hirer as a result.

Loss or Damage to Personal Property

The company will not be responsible for any damage to, or loss of, personal property left in vehicles, howsoever caused.

Liability for Injury

The company will not accept any liability for damage, injury or loss by any passenger standing up or walking around the vehicle whilst in motion.

Supplying Coaches with Additional Seating Capacity

The company reserves the right to supply a larger coach than that ordered for any journey and in this event no additional charge shall be made to the hirer unless the additional seating capacity is utilised.

The Use of Other Operators Vehicles

The company reserves the right to substitute other operators' vehicles in place of its own for any journey or part thereof.

Payment Terms

A deposit of 20% of the hire charge, is payable at the time of booking. The balance of the hire charge is payable no later than 14 days prior to the date of hire, unless other payment terms are imposed as stated overleaf. (The company reserves the right to decline to execute any work when the foregoing condition has not been adhered to, in which case the deposit becomes forfeitable by the hirer to the company.)

Passenger Capacity and Seat Belts

No passenger may be carried in excess of the seating capacity of the vehicle and passengers should wear the seat belts provided at all times.

Drivers Hours Regulations

The hirer undertakes to abide by all statutory requirements and regulations which may in any way affect the journey or itinerary in question. Drivers are familiar with these regulations however they will conform to any reasonable request made by members of the party.

Damage to Company Vehicles

The company's private hire vehicles are constructed and adapted to transport seated passengers only and standing on seats or use of roofs for viewing races, etc is not permitted. The actual hirer will be responsible for, and shall indemnify the company against any damage caused to the vehicle(s) as a result of negligence, wilful or otherwise, and/or malice due to the action of all or any member(s) of the party.

Cancellation by The Hirer

  1. The company reserves the right to charge a cancellation fee on a sliding scale as follows :
    1. Prior to 30 days of departure - Loss of Deposit.
    2. 30-15 days before departure - 45% of Total Hire Charge.
    3. 15-7 days before departure - 60% of Total Hire Charge.
    4. Within 7 Days of departure - 100% of Hire Charge.
  2. The cost of accommodation, meals and theatre tickets which have already been purchased by the company at the request of the hirer, will be charged to the hirer, plus any administration charges incurred by the company.
  3. Cancellation due to inclement weather conditions will be charged as above
  4. Theatre tickets* once purchased are not returnable and must be paid for in full (*or any other ancillary service).

Consumption of Alcohol

Consumption and or carrying of alcohol in the passenger compartment of company vehicles is strictly forbidden.

Returnable Additional Deposits

The company reserves the right to insist upon a returnable additional deposit being provided by the hirer in addition to the hire charge. This deposit will be returned to the hirer following completion of the hire provided that no additional expenses were incurred by the company which were a direct result of the hirers, or his passengers actions.

Additional Charges

The company reserve the right to impose additional charges on the hirer following completion of the hire if the passengers have left the vehicle in an unreasonably untidy condition or having required additional time or mileage which was not included for in the originally booking.

No Smoking Policy

PLEASE NOTE: CAVENDISH COACHES OPERATE A STRICT NO SMOKING POLICY ON-BOARD ALL COACHES.
HIRERS ARE ASKED TO BRING THIS TO THE ATTENTION OF ALL PASSENGERS INTENDING TO TRAVEL ON THE VEHICLE.

Airport or Ferry transfers

On collection passengers from airports, ferry ports, etc the coach will wait for one hour after the prearranged collection time free of charge. After that additional waiting time will be charged at the discretion of the company.

Acceptance of our Quotation - Implies acceptance of all the above conditions.

Complaints

In the event of complaint about the company's services, the hirer should endeavour to seek a solution at the time by seeking assistance from the driver or from the company. If this has not provided a remedy, complaints should be submitted in writing and with 14 days of the termination of the hire. No correspondence will be entered into unless we are notified within the time specified. Contact our Private Hire Manager on 07800 882 169
 

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Featured Trips

Spanish Mini Cruise £89

3 nights mini cruise sailing plus 4 hours ashore in sunny Spain for only £89 per person! Read more ...

Summer Breaks

Call us for more info about our Summer Holidays. Dates & Desternatios coming soon.

Day Trips

Full List of Day Trips coming soon
Call for more information.

Trip Calendar

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We cover a HUGE area with our Coach Hire and Minibus Hire Services - Give us a call today FREE on 0800 542 1652 to find out if we've got coaches and minibuses in your area ... We cover the whole of South Wales, and the West, including:

Merthyr Tydfil ~ The Quar ~ Clwydyfagwyr ~ Heolgerrig ~ Cyfarthfa ~ Twynyrhodyn ~ Penydarren ~ Gwaunfarren ~ Gurnos ~ Cefn Coed Y Cymmer ~ Trefechan ~ Cwmtaf ~ Pontsarn ~ Pant ~ Panteg ~ Dowlais ~ Dowlais Top ~ Caeharris ~ Bargoed ~ Ponsticill ~ Abercanaid ~ Pentrebach ~ Troedyrhiw ~ Aberfan ~ Bedlinog ~ treharris ~ Aberfan ~ Merthyr Vale ~ Bedlinog ~ Abertysswg ~ Darran Valley ~ Deri ~ Fochrhiw ~ Pontlottyn ~ Rhymney ~ Tirphil ~ New Tredegar ~ Blackwood ~ Markham ~ Aberbargoed ~ Gilfach ~ Cefn Fforest ~ Pengam ~ Pontllanfraith ~ Oakdale ~ Maesycwmmer ~ Penybryn ~ Hengoed ~ Ystrad Mynach ~ Cefn Hengoed ~ Gelligroes ~ Nelson ~ Caerphilly ~ Llanbradach ~ Porset Park ~ Trethomas ~ Trecenydd ~ Groeswen ~ Abertridwr ~ Senghenydd ~ Energlyn ~ Bedwas ~ Pontypridd ~ Church Village ~ Efail Isaf ~ Llantwit Fardre ~ Beddau ~ Ynysmaerdy ~ Treforest ~ Graig ~ Tonteg ~ Penycoedcae ~ Rhydyfelin ~ Pwllgwaun ~ Trallwng ~ Coedpenmaen ~ Hopkinstown ~ Pantgraigwen ~ Upper Boat ~ Pontyclun ~ Mwyndy ~ Hensol ~ wbridge ~ Penarth ~ Talygarn ~ Llanharan ~ Talbot Green ~ Cross Inn ~ llantrisant ~ Miskin ~ Brynsadler ~ Brynna ~ Aberdare ~ Mountain Ash ~ Abercynon ~ Ynysboeth ~ Edwardsville ~ Quakers Yard ~ Cwmpennar ~ Cefn Pennar ~ Abercwmboi ~ Godreaman ~ Aberaman ~ Cwmbach ~ Gadlys ~ Abernant ~ trecynon ~ Cwmdare ~ Llwydcoed ~ Penywaun ~ Hirwaun ~ Penderyn ~ Rhigos ~ Broughton ~ St Donats ~ Monknash ~ Llantwit Major ~ Llanmaes ~ Boverton ~ Eglwys Brewis ~ Flemingston ~ Saint Athan ~ St Athan ~ Llandough ~ Llysworney ~ Saint Hilary ~ St Hilary ~ Welsh St Donats ~ Pendoylan ~ Peterston Super Ely ~ Rhoose ~ Porthkerry ~ Aberthaw ~ Penmark ~ Tredogan ~ Nurston ~ Gileston ~ Barry ~ Barry Island ~ Merthyr Dyfan ~ Palmerston ~ Dinas Powys ~ Wenvoe ~ Walterston ~ Swansea ~ Cockett ~ Townhill ~ Uplands ~ Brynmill ~ Sketty ~ Black Pill ~ West Cross ~ Dunvant ~ Kilay ~ Copley ~ Bishopston ~ Pennard ~ Caswell Bay ~ Norton ~ Mumbles ~ Waunarlwyd ~ Fforestfach ~ Gowerton ~ Gower ~ Gorseinon ~ Three Crosses ~ Portmead ~ Blaenymaes ~ Llangyfelach ~ Penllergaer ~ Loughor ~ Grovesend ~ Pontlliw ~ Tirdenaw ~ Mymydd-Bach ~ Treboeth ~ Pentrechwyth ~ Cwmbwria ~ Briton Ferry ~ Llandarcy ~ Pentre-Dwr ~ Winch-Wen ~ Llansamlet ~ Birchgrove ~ Morriston ~ Pantlasau ~ Felindre ~ Salem ~ Craig Cefn Parc ~ Clydach ~ Skewen ~ Baglan ~ Port Talbot ~ Aberavon ~ Sandfields ~ Cimla ~ Neath ~ Neath Abbey ~ Longford ~ Dyffryn Clydach ~ Cadoxton ~ Tonna ~ Margam ~ Parkmill ~ Oxwich ~ Penrice ~ Llanrhidian ~ Welshmoor ~ Bryn ~ Pontardulais ~ Fforest ~ Hendy ~ Llanelli ~ Morfa ~ Box ~ Llangennech ~ Pwll ~ Cwmbach ~ Llanedi ~ Llannon ~ Treherbert ~ Blaenrhondda ~ Blaencwm ~ Treherbert ~ Cwmparc ~ Treorchy ~ Pentre ~ Rhondda ~ Tynewydd ~ Maerdy ~ Darran Park ~ Ferndale ~ Tylorstown ~ Stanleytown ~ Penrhys ~ Ystrad ~ Gelli ~ Llwynypia ~ Blaenclydach ~ Cydach Vale ~ Cwm Clydach ~ Wattstown ~ Mount Pleasant ~ Tonypandy ~ Trealaw ~ Penygraig ~ Penrhiwfer ~ Cymmer ~ Trebanog ~ Tonyrefail ~ Glynfach ~ Llwyncelyn ~ Porth ~ Ynyshir ~ RCT ~ Rhondda Cynon Taff ~ Mid Glamorgan ~ Newport ~ Victoria ~ Somerton ~ Stow Hill ~ Pillgwenlly ~ Maesglas ~ Duffryn ~ Tredegar Park ~ Bassaleg ~ Machen ~ Lower Machen ~ Rudry ~ Graig ~ Crosskeys ~ Rogerstone ~ Risca ~ Cwncarn ~ Abercarn ~ Pantyresk ~ Henllys ~ Cwmbran ~ Abergavenny ~ Malpas ~ St Julians ~ Ringland ~ Alway ~ Nash ~ Uskmouth ~ Goldcliff ~ Castleton ~ Gaer ~ Beechwood ~ Christchurch ~ Llanwern ~ Langstone ~ Caerleon ~ Bettws ~ Ty Coch ~ Fairwater ~ Tredunnock ~ Croesyceiliog ~ Panteg ~ Trevethin ~ Abersychan ~ Mamhilad ~ Usk ~ Cathays ~ Llandaff ~ Blackweir ~ Riverside ~ Grangetown ~ Butetown ~ Cardiff Bay ~ Maindy ~ Canton ~ Leckwith ~ Plasnewydd ~ Tremorfa ~ Gabalfa ~ Heath ~ Whitchurch ~ Radyr ~ Tongwynlais ~ Rhiwbina ~ Llanishen ~ Lisvane ~ Pentwyn ~ St Mellons ~ Trowbridge ~ Newton ~ Rumney ~ St Fagans ~ Caerau ~ Fairwater ~ Ely ~ Michaelston-Super-Ely ~ Capel Llanilltern ~ Pentyrch ~ Creigiau ~ Gwaelod-y-Garth ~ Nantgarw ~ Bridgend ~ Wild Mill ~ Litchard ~ Laleston ~ Porthcawl ~ Danygraig ~ South Cornelly ~ Kenfig ~ Kenfig Hill ~ Maudlam ~ Nottage ~ Tythegston ~ Ogmore-by-sea ~ Coity ~ Southerndown ~ Wick ~ Lampha ~ Hendre ~ Pencoed ~ Cymdda ~ Aberkenfig ~ Tondu ~ Bettws ~ Heol-y-cyw ~ Lewiston ~ Pontrhyl ~ Ogmore Vale ~ Llanharran ~ bryncae ~ Glynllan ~ Wyndham ~ Price Town ~ Nantymoel ~ Garw Valley ~ Pontycymer ~ Blaengarw ~ Maesteg ~ Caerau ~ Garth ~ Croeserw ~ Cymer ~ Blaengwynfi ~ Cynffig ~ Nottage ~ Cefn Cribbwr ~ Pen y fai ~ Hereford ~south wales ~ western super mare ~ Bristol ~ Bath ~ chepstow ~ coldicot ~ university of glamorgan ~ port talbot ~Taffs well ~Nant Garw ~bristol~ Bristol Airport

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